New way to book into swim training

With the launch of our new website we are also moving to a new self-service, pay-as-you-go booking system for squad training. The new system provides you with greater flexibility to book and reschedule sessions.

Features of the booking system

• Book as many future sessions as you like

• Reschedule up until one hour before a session

• Pay as you go by credit card

• See how many spots are left in a session

• Receive a booking confirmation email

• Add bookings to your own calendar

• Reminder email one day before you swim

We’ve made these changes to give you greater flexibility to choose and change your own sessions. It’s also easier to manage the payments and acquittals.

There’s always trade-offs when you move to a new system, so you will no longer be able to see the names of who is attending a session, just the number of spots that free. You won’t be able to pay by bank transfer either. All payments are by credit card.

Reschedule don’t Cancel

In the new system if you change your mind or need to change sessions you’ll need to reschedule - don’t cancel a session. When you reschedule the initial payment you made is recorded, and then when you reschedule there’s no more to do. If you cancel there is no refund processed and you will need to contact the club administration for further advice

How to book

To book a session, look for the Book a session button. We also have a link on the Training page.

You’ll be prompted to enter your Name, email address and credit card details. You can choose to create an account so it’s quicker to book each time. To reschedule, follow the link in your email.